1. Service Requests

Submitting a service request through our website does not constitute a confirmed appointment or a price quote. After you submit a request, our team will contact you by phone to confirm the details, including device, issue, timing, and location. Service is subject to availability.

2. Estimates and Pricing

Any pricing estimates provided verbally or in writing are not final until confirmed by our team after inspecting the device. Repair costs depend on the device model, the nature of the issue, and parts availability. We will communicate the confirmed price before proceeding with any repair.

3. Data Backup

We strongly recommend that you back up all data on your device before submitting it for repair. Forum Technical Solutions is not responsible for any data loss that may occur during the repair process.

4. On-Site Service

On-site service is subject to location eligibility and technician availability within New York State. Scheduling is confirmed by phone after your request is submitted. Some repairs may require the device to be brought to our shop for service that cannot be performed on-site.

5. Limitation of Liability

Forum Technical Solutions is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our liability is limited to the direct cost of the repair service provided.

6. AI Repair Assistant

The AI Repair Assistant provides general first-step guidance only and does not constitute a professional diagnosis or repair recommendation. A team member will always confirm the details. Do not rely solely on AI-generated responses for device repair decisions.

7. Contact

For questions about these terms, contact us at support@forumtechnicalsolution.com.